Effective date May 7, 2026

Fence Experts respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you visit our website, submit a form, request an estimate, call us, or communicate with our team.

By using this website, you agree to the practices described in this Privacy Policy.

Information we collect

We may collect personal information that you choose to provide, including your name, phone number, email address, ZIP code, project details, service address, and any other information you submit through a form or share with our team.

We may also collect basic website usage information, such as pages visited, device type, browser type, referral source, general location data, and actions taken on the website. This helps us understand how visitors use the site and how we can improve it.

How we use your information

We use the information we collect to respond to estimate requests, schedule appointments, provide customer service, communicate about fence projects, improve our website, follow up with potential customers, and manage our business operations.

We may use your information to contact you by phone, email, or text message when you request information from us or agree to receive messages.

Text messages and SMS consent

If you provide your phone number and agree to receive SMS messages, Fence Experts may send text messages about your estimate request, project updates, scheduling, service communication, and related follow-up.

Message and data rates may apply. Message frequency may vary. You can reply STOP to opt out or HELP for help. Consent to receive SMS messages is not required to purchase services.

We do not sell or share SMS opt-in consent with third parties for their marketing purposes. We may share SMS-related information with service providers only when needed to send and manage text message communication on our behalf.

How we share information

We do not sell your personal information. We may share information with trusted service providers who help us operate our website, manage leads, send messages, process forms, provide analytics, or support our business operations.

We may also share information when required by law, to protect our rights, to prevent fraud, or to respond to legal requests.

Cookies and website analytics

Our website may use cookies, analytics tools, tracking pixels, or similar technologies to understand website traffic, improve user experience, measure marketing performance, and help us make better business decisions.

You can adjust your browser settings to block or delete cookies. Some parts of the website may not work as expected if cookies are disabled.

Third-party services

Our website may use third-party tools for hosting, forms, analytics, advertising, customer communication, scheduling, or embedded content. These services may collect or process information based on their own privacy policies.

We are not responsible for the privacy practices of third-party websites or services linked from our website.

How we protect your information

We use reasonable administrative, technical, and organizational measures to help protect personal information. No website, online form, or digital system can be guaranteed to be completely secure, but we take reasonable steps to protect the information we collect.

How long we keep information

We keep personal information for as long as needed to respond to inquiries, provide services, manage records, comply with legal obligations, resolve disputes, and operate our business.

Your privacy choices

You may contact us to request access to, correction of, or deletion of personal information we maintain about you, subject to applicable law and business record requirements.

You may opt out of marketing emails by following the unsubscribe instructions in the email, when available. You may opt out of SMS messages by replying STOP.

Colorado privacy rights

Depending on your location and applicable law, you may have rights related to your personal information, including the right to access, correct, delete, or request a copy of certain personal information. You may also have the right to opt out of certain uses of personal information, such as targeted advertising or the sale of personal data, where applicable.

To make a privacy request, contact us using the information below. We may need to verify your identity before completing your request.

Children’s privacy

Our website and services are not directed to children under 13. We do not knowingly collect personal information from children under 13. If you believe a child has provided personal information through our website, please contact us so we can review and delete it if needed.

Updates to this Privacy Policy

We may update this Privacy Policy from time to time. When we make changes, we will update the effective date on this page. Your continued use of the website after changes are posted means you accept the updated policy.